App Support

Find help with our apps, manage your subscriptions, and get technical support

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Email Support

Get help with app issues, feature requests, or general questions.

support@artisthegame.com

We typically respond within 24 hours during business days

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Manage Subscriptions

Cancel or modify your app subscriptions through the App Store.

Apple Support Guide

Subscriptions on your iPhone

Frequently Asked Questions

How do I get started with Headzone?

Download the app from the App Store and follow the onboarding process. Start with shorter sessions and gradually increase the difficulty as you improve your focus skills.

Is there a free version available?

Headzone is free to download with basic features included. Headzone Pro is available as an in-app purchase for advanced features and unlimited sessions.

What devices are supported?

Headzone is available for iPhone and iPad running iOS 15.2 or later. The app is optimized for all screen sizes.

How do concentration grids work?

Concentration grids are a proven technique used by sports psychologists. They help you practice maintaining focus on specific targets while filtering out distractions, building your mental discipline over time.

Can I track my progress?

Yes! Headzone includes a comprehensive scoring system and session history that syncs across your devices, allowing you to monitor your improvement over time.

I'm having technical issues. What should I do?

First, try restarting the app or your device. If the issue persists, please contact us at support@artisthegame.com with details about the problem and your device model.

How do I cancel my subscription?

Subscriptions are managed through the App Store, not directly through our app. Go to Settings > Apple ID > Subscriptions on your iPhone, or visit the Apple Support link above for detailed instructions.

Can I get a refund?

Refunds are handled by Apple through the App Store. You can request a refund by visiting reportaproblem.apple.com or contacting Apple Support directly.

Still Need Help?

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Email Support support@artisthegame.com
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Location Halifax, Nova Scotia, Canada
Response Time Within 24 hours during business days

For general inquiries or feedback about our apps, you can also visit our Contact page.